Customer Service
Request Service On Your System
We are here for you!
You can now request service online by filling out the form below. At SSA we pride ourselves on prompt response time and excellent service. Our goal is to provide same day or next day service whenever possible.
To request service on any of your security systems:
By Phone: Call 1-800-544-5003, ext. 109
By Email: service@ssasecurity.com
Email service requests only during regular business hours, Monday-Friday
8 am – 5 pm. For after hours, week-end or emergency service
CALL DIRECTLY 1-800-544-5003. Phone line answers 24/7.
Service Request Form
Other Customer Service Info
To add cameras, update your equipment or get info on our NEW Interactive Systems:
By Phone: Call 1-800-544-5003, ext. 112
By Email: sales@ssasecurity.com
For billing and other customer service questions:
By Phone: Call 1-800-544-5003, ext. 100
By Email: beverly@ssasecurity.com
For Data or Code Changes:
Data or Code Changes:
For all contact list changes and code change requests, call Central Monitoring:
1-800-328-1166
412-481-4200
FAX: 412-431-2955