Customer Service

Request Service On Your System

Beverly Customer Service Representative

We are here for you!

You can now request service online by filling out the form below. At SSA we pride ourselves on prompt response time and excellent service. Our goal is to provide same day or next day service whenever possible.

To request service on any of your security systems:

By Phone: Call 1-800-544-5003, ext. 109

By Email:


Email service requests only during regular business hours, Monday-Friday

8 am – 5 pm. For after hours, week-end or emergency service

CALL DIRECTLY 1-800-544-5003. Phone line answers 24/7.

Service Request Form

Other Customer Service Info

To add cameras, update your equipment or get info on our NEW Interactive Systems:

By Phone: Call 1-800-544-5003, ext. 112

By Email:

For billing and other customer service questions:

By Phone: Call 1-800-544-5003, ext. 100

By Email:

For Data or Code Changes:

Data or Code Changes:

For all contact list changes and code change requests, call Central Monitoring:



FAX: 412-431-2955